FAQs

Q: What is included in the lunch choices?

A:Lunch includes- Main dish,snack choices, chips, and drink

Q: What is the deadline for placing orders?
A: by 8am the day of (example: Mondays lunch needs to be ordered no later than Monday by 8am)

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 8:00 a.m. the day for which the meals were ordered. After 8:00 a.m. all sales are final. 

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a \"Meals Order\" section there you will see a link that says \"cancel\" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a \"No Refund Policy\" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, we will issue a credit to your lunch account for the missed meal. As long as we are informed by 8:00 a.m the morning of.

Q: What are the drink options with the meals?
A: All meals include your choice of 2% milk, Low-Fat Chocolate Milk, 100 % Apple Juice, water, or Capri Sun


Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.